Maintenance Contract

Fixed Price

 

IT support without any hidden surprises, the way it should be.

 

No Call Out Charge

Remote & Telephone Support

Printers Included

On-Site Support

We guarantee a two hour response time, and carry out a full preventative maintenance at the start of the contract. We install system monitoring software that enables us to remotely detect and fix any issues that would lead to problems later if left undetected.

Your IT Problems.... Solved!

Software Issues

Hardware Issues

Printer Issues

Network Issues

We offer a response initially by telephone within two working hours, followed up by remote support within four working hours or on site support within eight working hours if needed. We also use a dedicated priority support telephone number, so you're guaranteed to get a priority response. Working hours are Monday to Friday, 9am to 5pm. The cost covers all labour and call out charges however, hardware is a chargeable extra.

 

Frequently
Asked Questions

We cover per user not per machine so both the laptop and desktop would be covered.

Maintenance contracts run for a minimum of twelve months.

We mainly support the Windows operating system.

£16/month

Per  User

Maintenance Contract